AFNIC’s CEO Mr Antoine Maalouli was featured in the Middle East Insurance Review – Customer Engagement June 2020 Cover Story. He discussed the evolution of AFNIC’s customer engagement strategy and how it developed during the Covid-19...
October is the dedicated month for spreading awareness about Breast Cancer.
To encourage the sharing of information, and to boost early detection and cure, AFNIC is sharing 31 facts about Breast Cancer.
1. Breast cancer is a disease in which malignant...
1. POLITE & RESPECTFUL:
o Greet every customer with a smile.
o Treat customers with respect.
o Listen and try to understand the customers.
2. UNDERSTANDING & FLEXIBLE:
o Put oneself in the customers’ shoes.
o Remember that customers’ issues are our...