Data Subject: A natural person about whom the entity holds personal identification information and protected health information and who can be identified, directly or indirectly, by reference to that information
Personal Identifiable Information (PII): Personally, identifiable information (PII) is any data that could potentially identify a specific individual
Personal Health Information (PHI): Protected health information (PHI), also referred to as personal health information, is the demographic information, medical histories, test and laboratory results, mental health conditions, insurance information and other data that a healthcare professional collects to identify an individual and determine appropriate care.
This Privacy Notice for Al Fujairah National Insurance CO. websites and associated online portals - identified as digital services such company website, customer portal, Mobile Apps that has been formulated to assist Data Subjects to understand how their personal information will be treated by Al Fujairah National Insurance CO Company (hereafter referred as AFNIC) when they use its digital services, as AFNIC’s objective is to make available a good experience and quality service to all Data Subjects. This Notice is in alignment with AFNIC Company’s Data Privacy and Data protection Policy that is based on UAE Federal Decree Law No. 45/2021 on the Protection of Personal Data (UAE PDPL) and Abu Dhabi Healthcare Information and Cyber Security Standard (ADHICS) Version 2.
By using the digital services or by otherwise giving us your information in any form, you will be deemed to have read, understood and agreed to the practices and policies outlined in this notice. Please note that AFNIC may amend this notice from time to time without prior notice. Data Subjects are advised to check this updated Privacy Policy and notice on regular basis on company website. If you do not agree with this notice at any time, do not use any of the digital services or give us any of your information.
If you use the services on behalf of someone else (such as your child) or an entity (such as your employer), you represent that you are authorised by such individual or entity to accept this privacy notice and to provide their information.
Whenever a Data Subject visits AFNIC Website or any AFNIC’s digital platform, the server used by AFNIC Web Host will make a record of
· Data Subject IP Address,
· the date and time of Data Subject visit,
· the type of Internet Browser Data Subject uses and
· the URL of any web site which referred Data Subject to AFNIC Website.
· the type of device type used by the data subject
Unless otherwise stated Cookies used (if any) in any part of AFNIC website and/or digital services will NOT be deployed for collecting personally identifiable information (PII) or personal health information (PHI) of the data subject.
Note: Cookies are small computer files that can be stored in web surfers’ computers for the purposes of obtaining configuration information and analysing web surfers’ viewing habits. Data Subject may refuse to accept Cookies (by modifying the relevant Internet options or browsing preferences of Data Subject computer system). Therefore, Data Subject may not be able to utilize or activate certain available functions in AFNIC digital services.
As part of AFNIC digital services, Data Subject may be required to give her/his personally identifiable information including, but not limited to,
· Data Subject name,
· gender,
· age,
· identity document number,
· telephone number,
· fax number,
· home address,
· email address.
· Vehicle information’s
· Health information such as diagnostic reports
· Other general information’s etc.
AFNIC may use your personal information to:
administer this website.
personalize the website.
enable Data Subject access to and use of the website / digital services.
collect payments from Data Subject; and
send marketing communications.
Specific purposes for which Data Subject personally identifiable information (PII) and personal health information (PHI) may be used are:
· Motor insurance services
· Non-Motor insurance / general insurance services
· Medical insurance services
Data Subject Information that AFNIC collects may be stored and processed in and transferred between AFNIC and its partners operates, in compliance with the necessary data protection control measures as specified in AFNIC Company’s Data Privacy and Data protection policy which is based on UAE Federal Decree Law No. 45/2021 on the Protection of Personal Data (UAE PDPL) and Abu Dhabi Healthcare Information and Cyber Security Standard (ADHICS) Version 2
At any point while we are in possession of or processing your personal data, you, the Data Subject, have the following rights:
· Right of access – you have the right to request a copy of the information that we hold about you.
· Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
· Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
· Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
· Right of portability – you have the right to have the data we hold about you transferred to another organisation.
· Right to object – you have the right to object to certain types of processing such as direct marketing.
· Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.
· Right to judicial review: in the event that the AFNIC refuses your request under rights of access, we will provide you with a reason as to why. You have the right to complain as outlined below sections.
· Right to Know - You have the right to know who has access to your personally identifiable information (PII) and Personal Health Information, (PHI), including Employees , entities or categories of entities with whom your information is shared.
The AFNIC accepts the following forms of ID when information on your personal data is requested:
e.g.: Emirates ID, Passport, driving licence, birth certificate, utility bill (from last 3 months), etc.
Association with Third party websites/Services
The website / digital services may, from time to time, contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these third party websites.
As part of its due care/ due diligence, AFNIC employs various data protection and data security measures to secure its Digital Services as part of its wider information security & privacy program which is based out of best practices like ADHICS standards. It is worth noting that such measures do not guarantee that use of the AFNIC Website and its digital services is invulnerable to all security risks, nor does AFNIC make any warranty, guarantee, or representation that use of the AFNIC Website and digital services is protected from all viruses, worms, and other vulnerabilities. The personal data collected shall be stored only till the storage is mandated by UAE PDPL, ADHICS or any other UAE existing laws and regulation. Data shall be purged upon the elapse of the retention time, mandated by law. It shall be noted that as a policy, AFNIC will not transfer Data Subject personal data outside UAE without the explicit approval of Central Bank of UAE and/or Department of Health Abu Dhabi.
If you want to contact the AFNIC on data privacy related topics, have any grievance or you suspect a breach with respect to our use of your information, or if you have any complaint on handling your data, you may communicate such grievance to privacy@fujinsco.ae which will be addressed by the AFNIC Company’s Data Protection Officer (DPO), within 30 days.
If you wish to make a complaint about how your personal data is being processed by the AFNIC or its associated processors or how your data right request has been handled, you have the right to lodge a complaint directly with the regional supervisory authority and the AFNIC’s data protection officer.
If AFNIC identify any data breach in under any circumstances, the Data Subject will be notified immediately in Data Subject e-mail ID, along with the procedural measures taken to handle / manage the breach.
The details for each of these contacts are:
Details | Data Protection Officer |
Contact Name: | Rania Ali Dakroub |
Address line 1: | Office No. 706- Building 2 Al Asayel St- Business Bay - Bay Square- Dubai |
Email: | |
Telephone: | Mobile: 00971567735744 Office: 80023542 |
By consenting to this privacy notice you are giving us permission to process your personal data specifically for the purposes identified. Consent is required for AFNIC to process all types of personal data, but it must be explicitly given. Where we are asking you for sensitive personal data, we are always bound to tell you why and how the information will be used.
You may withdraw consent at any time by submitting Data Subject Consent Withdrawal Request by writing to privacy@fujinsco.ae . Please note that it will take us 30 days to complete the processing and give you a confirmation.
Note :
Approved Language:: ln the event of any discrepancy between the English and Arabic versions of this Notice, the English version shall prevail.