About company

Services


As a company, we believe that customer service is at the core of our business. We make every effort to ensure that our customers feel secure and assured in their interaction with us, and to this end, we train our team to deal with every inquiry accordingly.

Customer Care comes first

Serves individuals and establishments with fervour

Proposes and provides best coverage at all times

Contributes to better risk management for the clients

Cross-emirates customer care centres

Quick and hassle-free claim services

Prompt indemnity settlements

Quality-controlled contracted service facilities

State-of-the-art online Electronic Insurance Management System

Fast and smart documentation and processes

Over 186 experienced and qualified employees

80% human resources employed in customer services alone

AFNIC Compensates Customers Affected By Floods In Fujairah
We understand the difficulties our customers are going through due to the Al Fahad Storm affecting the Emirate of Fujairah and the surrounding areas. AFNIC will be providing compensation to all our customers holding comprehensive motor insurance policies, as well as supporting our customers covered under our home insurance policies, and other insurance products that include storm, tempest, and...
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VIRTUAL WORK PLACEMENT PROGRAMME
During the first quarter of 2021, AFNIC’s HR & Administration Department—Emiratisation Section conducted a virtual work experience activity in collaboration with the Ministry of Education. More than 250 school students, from the 11th and 12th grades, were in attendance. The programme aimed to help local students gain an insight into AFNIC’s structure, mission, and values....
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The Excellence Award In Tolerance
In line with the views of the U.A.E. and since the start of the company, AFNIC has actively practiced tolerance towards our staff and customers. AFNIC welcomes all customers, while giving special care for people with determination, we continue to make our offices accessible to everyone. AFNIC has been awarded The Excellence Award in Tolerance by the U.A.E. Insurance Authority, in recognition...
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